We build high quality, well-researched websites. We deal with a lot of clients who have very poor experiences of ‘Boutique Agencies’. Often, they promised a lot, charged even more and delivered very little.
Sometimes we are approached by clients with a website that looks great, but just hasn’t worked. Sometimes for whatever reason, they haven’t been able to get their developers motivated.
If your ‘Web Designers’ lost interest after the initial sale, you are right to lose confidence.
Some agencies don’t seem to appreciate the importance of a timely response to their clients’ needs.